Depending on your business, every missed appointment can cost you hundreds of dollars when you add up staff time, travel, and the missed opportunity to serve other customers.
SO WHAT ARE YOUR OPTIONS?
1. You could have your staff call every customer to confirm.
That’s expensive, a hassle, time-consuming, and many won’t even answer if they don’t know your number.
2. You could send an email reminder.
With only 20% of emails actually opened, your email will probably never be read.
3. You could send a text message reminder.
90% of adults have a mobile phone capable of texting. 98% of texts are read. Sending text message reminders is quick, easy, automated and appreciated! It just makes sense.
A recent study found that text message reminders increased appointment attendance by nearly 50%.